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Why us?Because we understand that a lot of looks work great in concept but that not everything that looks good on a 5'9 model in a glossy editorial photo will look good on you.
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Is your service available in Arabic?Yes. Our team is bilingual. The questionnaire you will recieve through whatsapp is available in Arabic & English.
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What's your policy on returns & exchanges?If the curation/consultation session has not been cancelled 24 hours prior to its start, it will not be refunded. As for the outfit purchased as part of the curation service, you will have a chance for 3 revisions prior to its purchase, but once the outfit has been purchased there are no returns or exchanges possible.
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What's the difference between the consultation & curation service?With consultation, the stylist will focus on your existing wardrobe and offer guides and methods for you to get the most out of it. Apart from the session itself, you will get 3 outfit suggestions within a week's time. With our curation service, the focus will be curating a new outfit you could easily incorporate into your existing wardrobe.
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What's the deal with your address?We are not a brick & mortar business. Our styling team is Saudi based. The address is for package forwarding only. We do not currently operate anywhere outside the kingdom.
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You've booked an appointment, now what?"1. Receive confirmation through whatsapp 2. Fill out our wardrobe asessment/style questionnaire 3. Get ready to rediscover your wardrobe
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What do we do?We're here to vet out the pieces that suit you from those that don't and help you find what would fit you best without you having to go through the tiresome process of looking for it.
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How can I join your team?Submit an email with your interest to be a part of the Wardrobe Team. You will be notified if matching vacancies arise.
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How do I cancel my appointment?Simply notify us of your wish to cancel at least 24 hours before the session and you will be fully refunded.
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Why has my appointment been cancelled?For precautionary measures, you have to send a form of ID through whatsapp within 24 hours of booking to confirm your appointment. Appointments that have not been confirmed are automatically cancelled after 24 hours from online booking.
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What areas do you service?Currently, we only serve the Eastern Province. (Dhahran, Saihat, Dammam, Khobar, Qatif)
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